Whether you choose to live off post for the schools, spouse employment opportunities or just to get away from work, your landlord can have a personal and dramatic impact on your housing experience.
A positive, productive relationship with your new landlord or property manager starts with effective communication. Get it right from the start by interviewing a potential landlord or property manager with these basic questions.
Establish Current status
Make sure that the availability of the home or apartment works with your intended arrival/move in date.
- Is it currently occupied?
- When can I move in?
Establish financial terms
All of the financial details should be laid out clearly, up front and available in writing.
- What is the rent and rent due date?
- What deposits are required?
- What payment methods are offered? ( The ability to pay via allotment or online billpay can be a tremendous asset if you are sent TDY for more than 4 weeks)
- What are the penalties for late payment?
- What repairs/upkeep are at my expense and what is covered by the landlord/property manager?
- Is there a pet deposit? Refundable? Non-Refundable?
Utilities and Services
It is important to understand what costs are associated with a potential home. A responsible landlord should be able to give you a solid estimate of all expenses, including utilities.
- Are any utilities included?
- Which utilities am I responsible for?
A good property manager or landlord should dispense helpful information. An indicator would be if they voluntarily provide the following information:
- List of utility companies for activation of services
- How trash removal handled
- What the community rules regarding quiet hours are ? Ditto Parties and overnight guests
Your property manager/landlord should be able to clearly outline the procedures for move in and move out inspections.
- Who will do the inspections? (this is the especially important to establish if the landlord is not local)
Day to Day Management
- Is there a local contact/manager?
- Is there a 24-hour number for maintenance emergencies? How fast is the response to maintenance problems?
- What modifications am I allowed to make? (Painting, wall papering, installing shelves, etc.)?
We want to know:
What questions do wish you had asked a potential landlord before you moved in?