The summer’s POV shipment saga continues as the DoD is forced to step in and help locate missing vehicles shipped by the beleaguered contractor. If your vehicle is in transit or will be shipped this fall, the DoD has released a new graphic to outline the current procedure.
Over the four months since AHRN.com‘s initial article about the POV shipment contractor switch, more than 70 comments about issues and frustrations have been left by service members or military family members. From delayed deliveries to inaccurate tracking to vehicles missing altogether, a picture of an overwhelmed contractor has emerged with service members paying the price. The situation has become so widespread that “survey teams” have been sent out to various ports and storage sites to help locate troops’ missing vehicles.
I thought that I was the only one with these issues. I shipped my vehicle on May 2nd from Charleston. My vehicle was sent to Georgia 2 weeks later, my rdd was July 26. It is now August 5th and I still haven’t received my vehicle. I was told that PSD will pay for the first 7 days and IAL will pay until I receive my vehicle. I am only stationed here for 12 months. The way it’s looking, I will be getting back to the states before I even receive my vehicle. Three months and counting……….
–AHRN.com reader Calvin
The DoD response to service members’ complaints includes “closer contract supervision” and an insistence that the DoD will not be doing International Auto Logistics’ job for them. So far, there has been no talk of penalty for the delays. Military members or families that incur expense due to shipment delays are entitled to compensation. TRANSCOM has reissued and updated POV shipment guide. There has been little information offered regarding options for service members’ dealing with a delayed POV.
We want to know:
Have you been affected by the POV shipment delays and issues?