Key Takeaways
- Prepare your property, price it right, and screen tenants consistently before anyone signs a lease.
- A solid lease and clear move-in process protect you from disputes before they start.
- Responsive communication and quick maintenance are what keep good tenants from leaving.
Being a good military landlord is easier when you understand your responsibilities and put the right systems in place. With a solid plan, you can manage your rental property effectively even when military life takes you hundreds or thousands of miles away.
Whether PCS orders unexpectedly turned you into a landlord, you planned to rent out your property, or you already have years of experience, these principles can help you manage your rental more effectively and help you avoid the mistakes that cost landlords good tenants.
Get Your Property Ready for Military Renters
A clean, safe, and well-maintained rental is more likely to attract responsible tenants and create a better landlord-tenant relationship from the start. Before you list a rental, walk through it as a prospective tenant would.
Open every cabinet, flush every toilet, test the heating and cooling systems, run the faucets, check the plumbing, and inspect the property for water stains, wall cracks, damaged flooring, electrical problems, and other maintenance issues. Document the home’s condition carefully, make any necessary repairs before move-in, and take clear photos to create a record of the property’s condition.
Starting with a clean, well-maintained property sets clear expectations for how the home should be treated. Handing over a neglected property with unresolved maintenance issues can send the opposite message.
A clean, safe, and well-maintained rental is more likely to attract responsible military tenants.
Know Your Legal Responsibilities as a Military Landlord
Landlords generally have a legal duty to provide habitable housing, although specific requirements vary by state and locality. In general, that means maintaining a home that meets applicable health and safety standards.
Habitability requirements may include:
- Working heat that meets applicable state and local requirements
- Safe electrical systems without exposed wiring, damaged outlets, or other hazards
- Clean, potable water
- Functioning plumbing, including hot water and waste disposal systems
- A structurally sound property, including a roof that protects the home from the elements
- Addressing mold, pest infestations, and other health hazards as required by applicable law
Check your state and local housing codes to determine the exact requirements for your property. Meeting applicable habitability standards protects your tenant and can help protect you from legal problems later.
Price Rent Competitively
Pricing rent competitively means looking at what comparable properties in your market are renting for.
Research local comps that recently leased or are currently listed. Focus on homes similar to yours in size, condition, location, and amenities. Use those properties to help determine a competitive asking rent.
Vacancy Cost Problem
One mistake new landlords can make is pricing too high and hoping someone will pay. If your house sits empty for 2 or 3 months because the asking price is above the market, you could lose more rental income than you would have by setting a competitive price from the start.
Every month the property sits empty means lost rental income, while expenses such as the mortgage, insurance, and some utilities may continue.
At the same time, avoid underpricing the property unnecessarily. A below-market price may attract more applicants, but it can also reduce your rental income.
The goal is to price your rental fairly and competitively. When considering a rent increase for an existing tenant, also weigh the value of retaining someone who pays on time and takes good care of the property against the potential costs of turnover.
Know the BAH Rate
Basic Allowance for Housing (BAH) is a U.S. military housing allowance generally provided to eligible service members when government housing is not provided.
BAH rates vary based on geographic duty location, pay grade, and dependency status. A junior enlisted service member in one location may receive a different allowance than a senior officer or a service member stationed somewhere else.
If you want to attract military renters, reviewing BAH rates for your market can help you understand what different service members receive for housing. However, BAH is not a cap on how much a service member can spend on rent. If rent exceeds a service member’s BAH, they may choose to pay the difference from other income.
Price your property primarily by comparing it with similar local rentals. You can then review BAH rates to understand how your asking rent compares with the housing allowances available to military renters in your market.
Check out current BAH rates by location, pay grade, and dependency status.
Screen Tenants
Tenant screening means evaluating applicants using the same lawful, documented criteria. A consistent process can help you assess rental risk and make more informed decisions while complying with fair housing laws.
The federal Fair Housing Act prohibits housing discrimination based on race, color, national origin, religion, sex, familial status, and disability. Federal protections against sex discrimination also extend to sexual orientation and gender identity, and state or local laws may protect additional characteristics.
Apply the same lawful screening criteria consistently to every applicant.
Income Verification
Some landlords use gross monthly income of three times the rent as a screening benchmark. For example, under that standard, an applicant for a $1,500-per-month rental would need $4,500 in gross monthly income.
Whatever income standard you use, make sure it complies with applicable federal, state, and local laws and apply it consistently to applicants.
Depending on your screening policy, you may verify income using documents such as recent pay stubs, employment verification, or tax records. Military applicants may also provide a Leave and Earnings Statement (LES), which documents military pay and allowances.
Use written documentation rather than relying solely on verbal confirmation.
Credit and Background Screening
If you use credit reports, obtain them through an appropriate consumer reporting agency and follow applicable consumer-reporting laws. Evaluate relevant information using screening criteria established before reviewing applicants.
Criminal-history screening requires particular care. Avoid blanket exclusions based solely on a criminal record, and make sure your policy complies with federal, state, and local fair-housing requirements. Consider seeking legal guidance when developing criminal-history screening criteria.
Previous Landlord Reference Calls
Previous landlord references can provide useful information about an applicant’s rental history. Consider asking questions such as:
- Did they pay rent on time?
- Did they maintain the property?
- Were there documented lease violations or complaints?
- Would you rent to them again?
- What was their reason for moving?
A history of repeated late payments or lease violations may be relevant when evaluating an applicant under your established screening criteria.
Write a Lease That Protects You
A lease is your legal contract. It documents what you agreed to, what your tenant agreed to, and what happens if either party violates the agreement. Renting without a written lease means relying on a verbal agreement, which can lead to costly disputes. A well-written lease gives both you and your tenant clear terms to follow, so never rent a military housing property without one.
Here is what your lease should cover:
- Monthly rent amount and due date
- Late fee amount and when it’s charged (typically 5-10% of rent after a grace period)
- Security deposit amount and move-out terms
- Lease term start and end dates
- Who’s responsible for utilities
- Repair request procedures and expected response times
- Entry notice requirements (most states require 24-48 hours’ notice before landlord entry)
- Pet policy, smoking policy, subletting, and occupancy rules
- Consequences for lease violations
- An SCRA clause explaining the tenant’s right to terminate early with qualifying military orders
Lease laws vary by state. A generic template you download online may be missing disclosures your state legally requires. A one-time attorney review costs a little upfront but can protect you from much bigger problems later.
Set Clear Expectations at Move-In
Move-in day is when the tenant gets the keys, and the way you handle it sets the tone for the entire landlord-tenant relationship. Walk through the property with the tenant in person, or over video call if you’re stationed elsewhere.
Both of you should sign a move-in condition report. This document would list the condition of everything in the house on that exact day.
Take timestamped photos together. Timestamped means the photos show the date and time they were taken. These photos protect both sides. If the tenant later says something was already damaged when they moved in, or if you say they damaged something, the photos will tell the truth.
On move-in day, confirm the tenant understands:
- How rent will be paid
- When rent is due and what the late fee applies
- How to submit a maintenance request
Enforce your rental policies from the very first month. Consistent enforcement is fair enforcement.
Managing a Rental Property from a Distance
Many military landlords manage their rentals from afar, sometimes from another state or even another country. The way to do it successfully is to set up systems before you leave.
Before you go to your new duty station, set everything up so the rental runs without you being physically present:
- Set up online rent collection so tenants can pay digitally from anywhere
- Store all documents digitally so you can access them from any duty station
- Put the maintenance request process in writing inside the lease so tenants know exactly what to do when something breaks
Build a Local Team
Find a reliable handyman or contractor who can handle repairs when you call them. Line up a plumber, an electrician, and a cleaning service. You do not want to be searching for someone from across the country at midnight when a water heater fails.
Consider a Property Manager
If your rental property is far away, consider hiring a property manager to oversee it for you. A property manager can handle key responsibilities, including finding tenants, collecting rent, and coordinating repairs, typically for a fee of 8-12% of the monthly rent. That is a real expense, but for many remote military landlords, the convenience and peace of mind can make it worthwhile.
You should also stay in regular contact with your tenant. At 30 days, make a quick phone call to check in. At 60 days, schedule a walk-through or video call. Finding small maintenance or property issues early is much easier and less expensive than dealing with major problems later. When tenants know you are paying attention to the property, they are also more likely to take good care of the home.
SCRA Lease Termination
If you rent to military tenants, understanding the Servicemembers Civil Relief Act (SCRA) is part of being a responsible landlord. The SCRA allows active-duty service members to terminate a lease early with qualifying PCS or deployment orders, and it applies nationwide regardless of what your lease says.
This isn’t something you can negotiate around, but it doesn’t have to catch you off guard either. Build an SCRA clause into your lease from the start so both you and your tenant understand the process upfront. Keep a financial cushion for unexpected vacancy so a mid-lease departure doesn’t leave you scrambling while you find a new tenant.
Keep Great Tenants and Reduce Turnover
Keeping a great tenant is always cheaper and less stressful than finding a new one, so your job is to make good tenants want to stay.
Here is how to keep good ones:
Respond to Repairs Quickly
Respond to maintenance requests within 24 hours, even if the actual repair takes longer. The tenant just needs to know you heard them and you are working on it. Ignoring repair requests is one of the fastest ways to lose a good tenant.
Small Gestures Build Loyalty
Small gestures matter more than many landlords realize. A welcome basket when they move into housing, a lease renewal offer sent before the lease expires, or a simple note thanking them for being a reliable tenant can build real loyalty. These small actions cost very little, but they help tenants feel respected
Remember the real cost of turnover. When a tenant leaves, you’ll have to pay for vacancy, cleaning, repairs, advertising, and re-leasing. All of that easily costs 1 to 2 months of rent. Every lease renewal you earn is money saved.
Would you rather spend a little effort to keep a great tenant or a lot of money to replace one?
How to Keep Getting Better as a Landlord
Being a good military housing landlord is a skill you develop over time, not something you are simply born knowing. Your first year will teach you the most. But every experience, even the difficult ones, makes you better at the job. As you gain experience, you’ll learn what to look for in a lease, which maintenance issues repeat, and how to communicate with tenants clearly. Over time, the systems you build will make the whole process feel more natural.
And when you are ready to fill a vacancy, find military tenants on AHRN.